romano Privacy Policy
This page describes what we collect when you use romano and how we keep that data protected. Our commitment is to handle your personal information transparently, securely, and only in ways that support your account and our service operations. We outline what data flows through our systems, who may access it, and what rights you hold over your own information.
We at romano operate an online entertainment platform available where local law permits. Your account holds sensitive details — email, payment methods, identity documents — and we treat each element with care. This policy explains our practices so you understand exactly what happens to your information from the moment you register through withdrawal requests and beyond.
Data we collect on romano
We collect several categories of data to operate your romano account. When you register, we record your email address, chosen username, and password hash. During account verification, we request identity documents — a national ID card, passport, or driver's license — and may store photographic proof. For payment processing, we capture the payment method you choose: whether that is DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer through mobile banking, local payment, online payment, or e-wallet. We also log your account activity — login times, game selections, deposit and withdrawal timestamps, and IP address.
We collect this data for three reasons. First, we use it to verify your identity and prevent fraud. Second, we use it to process your deposits and withdrawals and reconcile transactions with payment partners. Third, we use it to maintain platform security and comply with applicable local regulations in jurisdictions where our service operates.
How we use your information
Our use of your data on romano is narrowly scoped. We do not sell your personal information to third parties for marketing. We do not use your email to send unsolicited promotional messages. We use your data only to:
- Verify your identity and manage your account
- Process deposits and withdrawals via your chosen payment method
- Detect and prevent fraud or suspicious account activity
- Resolve disputes or refund requests
- Comply with legal obligations in jurisdictions where we operate
When you deposit via mobile banking, local payment, or online payment, we share only the minimum details needed with that payment processor — your transaction ID, amount, and account reference. We do not share your full name, ID number, or banking details with the game studios themselves. We retain transaction records for accounting purposes for as long as required by local regulation.
Third-party processors and your rights
We work with payment processors, identity verification services, and hosting providers to run romano. Each processor signs a data-protection agreement obligating them to handle your information securely and only for the purpose we specify. You have the right to request a copy of your personal data that we hold, and you may ask us to correct inaccurate information or delete your account data (subject to legal retention obligations).
Cookies on romano track your login session and remember your language preference. We use analytics to understand how players navigate our platform — which games attract traffic during Liga 1 tournaments or Piala AFF competitions, for example — but we do not track you across other websites. You may disable non-essential cookies via your browser settings without losing core platform access.
Your privacy on romano
We at romano keep your privacy centered. Our services are available only where applicable law permits. If you access romano from a jurisdiction where it is prohibited, we reserve the right to suspend or close your account. We do not knowingly collect data from users under the age of majority in their jurisdiction.
If you have questions about how we handle your information, or if you wish to exercise your rights, contact our support team via our help center. We respond to data-subject requests within the timeframe required by applicable law, typically within thirty days. Your trust is the foundation of our platform, and we take that responsibility seriously.